Our Commitment to You
We’re dedicated to providing top-notch support and continuously improving your experience on Fanfaire. Here’s how we’re here for you:
Top-Notch Support
We believe in hands-on support to ensure your success. Our team offers:
One-on-One Support Calls: For onboarding, store optimization, and any questions you may have about our platform.
In-App Guide & Short Videos: Learn about onboarding, new features, and enhancements directly in the app, so you can stay ahead effortlessly.
We’re here to make sure you get the most out of Fanfaire!
99% Uptime
Your business relies on Fanfaire, and we take that seriously.
Service Availability: Our platform is available over 99% of the time, with maintenance scheduled only during low-traffic hours (Midnight to 6am EST) to minimize disruptions.
Constant Innovation
We’re committed to pushing the envelope and making Fanfaire better every day.
Continuous Improvement: We reinvest in research and development to deliver new features, tools, and capabilities that help you grow your business and deliver exceptional experiences to your clients.
Have Questions?
Email: support@fanfaire.io